Frequently asked questions
How long does delivery take?
Delivery usually takes 3–5 business days nationwide after order being processed.
How do I track my order?
Tracking information is sent via email once your order ships.
Can I return or exchange an item?
Yes. Returns and exchanges are subject to our returns policy.
Do you offer nationwide delivery?
Yes, PNS delivers throughout South Africa.
How can I contact customer support?
You can contact us via phone, email or the below contact form.
Our Stores
Select your nearest PNS store for assistance.
PNS Workshop
📍 Shop 81-82, The Workshop Shopping Centre, 99 Samora Machel Street
📞 063 408 2642
Get DirectionsPNS Phoenix Plaza
📍 Shop 56, Phoenix Plaza, 19 Parthenon Street, Starwood Phoenix
📞 078 445 4384
Get DirectionsPNS Gateway
📍 Shop G371 (Entrance 2), Gateway Theatre of Shopping, 1 Palm Blvd, Umhlanga Ridge
📞 078 445 5361
Get DirectionsPNS Chatsworth
📍 Shop 6, Chatsworth Centre, 17 Joyhurst Street, Westcliff Chatsworth, 4092
📞 063 408 2644
Get Directions